Tours and traveling are two of the biggest industries worldwide, and tourists are always looking to find the best place to stay. However, booking a room is a hassle, and we cannot depend on a third-party platform for total transparency. Our client, a hotel owner, realized this problem and decided to build a hospitality marketplace with a hotel aggregator app. They were trying to solve the issue of transparency for users and hotel reservation management. This case study will provide detailed information on how we approached and completed this project.
The client owns a hotel and wants to build their own community of accommodation booking platform where users can find and book rooms easily. With a hotel aggregator application, they were trying to build a secure platform where users can find accurate information about their rooms and other amenities. While mobile app is for the users, they wanted a comprehensive module to help vendors and channel partner manage their hotels and reservations.
Client Requirements
We suggest using a cross-platform approach to developing mobile apps for the best user experience. We utilize React Native to build two separate apps for this platform. These apps will provide a smooth and responsive experience on each platform. For the backend development, we recommend using the Laravel PHP framework. This combination will create a strong foundation for efficient data management and scalability as they grow bigger and add more hotels.
Why We Chose This Solution
To provide a performant and user-friendly application, we developed this app using React Native app development. Here is why we choose this solution,
The solution we’ve chosen offers the best options for both users and vendors. Users can easily access information on hotels, rooms and ensure reservation. While vendors, hotel owners, admin and channel providers can access all information from one dashboard and manage booking and payment. This streamlined approach will help businesses manage their hotels with ease and simplify the payment and booking from one place.
Users can refine the hotel options by location, date, price, amenities, guest rating, and room type for a personalized booking option.
They can access high-quality photos and comprehensive descriptions to make informed decisions and make the booking.
Users can book hotels securely using credit cards, debit cards, and mobile wallets. This provides an added convenience for your bookings.
Receive timely emails for booking confirmations, modifications, important information, and special offers. Stay informed with our informative email notifications.
Access and manage past and upcoming reservations, update preferences, and contact customer support all in one place.
The vendor portal helps manage hotel listings, bookings, room availability, photos, and amenities efficiently.
Easily set and update room prices to maximize revenue based on demand, seasonality, and competitor pricing.
Keep track of bookings, revenue, occupancy rates, and other key metrics with a secure and informative vendor dashboard.
This feature allows them to manage commission structures for channel partners (sub-admins) to nurture a collaborative business model and incentivize sales growth.
Ensure timely and secure payouts for vendors and channel partners with customizable payout schedules and transparent reporting.
The developed hotel booking app successfully achieved the client's goals. Apart from their own establishment, they have onboarded many other hotels to the platform. Users love the design and easy-to-book feature, which increased reservation numbers for all hotels. They receive positive reviews from both users and vendors for the user interface and design, along with functionalities and transparent reporting.
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