Overview

Most Ecommerce platforms offer their support in limited capacity, which created issues at customer end. Millions of users receive wrong or fake products when they order online. One such solution is the creation of a platform that facilitates easy buying and selling of products. We created a safe and secure platform for easy trading between buyers and sellers of products.

Project Highlights

 Create a comprehensive list of features that includes search functionality, user profiles, listing creation, secure payment gateway, in-app messaging, and more. 
Implement a locker system that allows users to safely store and pick up items at designated locations. 
Incorporate an escrow system that holds payment from buyers until the item is received and verified as described by the seller. This helps protect both buyers and sellers from fraudulent transactions. 
 

Goals

 Create a user-friendly platform for buying and selling second-hand items. 
Allow users to create listings for the items they wanted to sell. They could upload photos, add a description, set a price, and choose a category. 
Create a secure locker system to facilitate pickup or delivery of items.
Launch the platform successfully and attract thousands of users within a few months.
 

Strategy

 Conduct extensive research on similar platforms and identify the features that are most important to users. 
Based on the research, develop a comprehensive list of features for the platform that will meet the needs of both buyers and sellers.
Conduct user testing to get feedback and make any necessary changes to improve the user experience. 
Monitor user feedback and analytics to identify areas for improvement and implement changes 
 

Outcomes

 Increased revenue 
Reduced waste 
Positive user feedback 
Enhanced user experience 
Improved customer experience 
Positive feedback
Growth of digital presence 
Improved brand image
 

Our Client

The client was looking for a secure platform to share products with their friends and other users of the app. We built a website and an app with blockchain to customize the locker system. We created a user-friendly and easy to navigate website and mobile application to allow the users to create their profiles, list the items they wish to sell, and communicate via prospective buyers. On the other hand, buyers can search for the products they are looking for and purchase them securely.

Client Requirement

User friendly and easy to navigate website and mobile app
An escrow system to hold payment from buyers until the item is received and verified as described by the seller.
A locker system that allows users to safely store and pick up items at designated locations.

Proposed Solution

We designed and developed user-friendly platform with a clear and attractive layout, which included a comprehensive feature set that includes search functionality, user profiles, listing creation, secure payment gateway, in-app messaging, an escrow system, and a locker system.

Why We Chose This Solution?

The client was looking for a safe and secure way of buying and selling products through an online marketplace.
Ensuring the security of the platform and user data is essential to building trust with users and maintaining a positive reputation.
By facilitating the sale and purchase of items, the platform can promote sustainability by reducing waste and promoting reuse.
A user-friendly platform with comprehensive features and secure payment options can provide a positive user experience, leading to increased user satisfaction and repeat business.

Benefits of Solution

By creating a platform that was accessible on both a website and a mobile app, we were able to offer users a more seamless and intuitive experience that was tailored to their specific device. We implemented a secure payment gateway and an escrow system, which helped to ensure safe and secure transactions between buyers and sellers, leading to increased trust and confidence in the platform. By implementing a locker system and physical pickup options, we provided users with a convenient and flexible way to buy and sell second-hand items, which helped to increase usage and engagement.

Features

User profiles

Users can create their own profiles, where they can view their purchase and sale history, saved items, and other account details.

Listing creation

Users can easily create and post their own listings for second-hand items they wish to sell, with the ability to upload images and provide detailed descriptions.

Search functionality

Users can search for specific items based on keywords, categories, and other filters.

Secure payment gateway

A secure payment gateway can be implemented to enable safe and easy transactions between buyers and sellers.

Escrow system

An escrow system can be put in place to hold payment from buyers until the item is received and verified as described by the seller.

Locker system

A locker system can be implemented to allow users to safely store and pick up items at designated locations, with physical pickup options also available.

In-app messaging

Users can communicate with each other within the app to ask questions, negotiate prices, and coordinate pickup or shipping.

Marketing and promotional features

The platform can include marketing and promotional features to help attract new users, such as targeted advertising, email marketing, and social media integrations.

The Result

Our solution provided numerous benefits for the client's platform, helping to improve the user experience, increase accessibility, enhance security, provide convenience, and gain a competitive advantage.

Marketplace with Smart Locker System