Businesses that rely on manual operations for delivery and shipment often face delays and higher costs due to inefficiency. Our client faced the same type of problem and wanted to develop an In-House shipment delivery management app. They approached Vrinsoft as we are a leading mobile app development company with a proven track record in the logistics industry. We deliver a mobile app for agents and a backend system for admin to coordinate and streamline delivery operations. This case study will provide detailed information on how we approached and completed this project.
Our client is a growing business with constant requirements for shipping and delivery for their business. They needed a comprehensive system that could centralize delivery operations, connecting both delivery agents and management. They wanted the system to be in multiple languages and have custom functions for mobile apps, which were different from other delivery apps.
Client Requirement
We developed a custom solution that includes a mobile app for Android and iOS using Flutter and a web admin panel based on PHP. The mobile app gives agents real-time updates and helps them manage tasks. The admin panel allows for shipment tracking, task assignment, and performance monitoring. The system also features barcode scanning for accurate package tracking and route optimization to improve deliveries. This solution meets the client’s needs for security, efficiency, and support for multiple languages.
Why We Chose This Solution?
To provide a performant solution, we developed this app using Flutter app development. Here is why we choose this solution,
This solution made the client’s delivery operations better. It reduced costs and increased efficiency. With real-time tracking, agents could stay updated on shipment statuses, making the process smoother. The barcode scanning feature improved package tracking accuracy and reduced mistakes. Moreover, the multilingual support helped the client communicate better with agents in different regions, which increased overall satisfaction.
Agents securely log in using their credentials, ensuring only authorized access to the system.
Admins can assign shipments to agents directly, streamlining delivery management.
Agents have the option to accept or reject assigned deliveries based on availability.
Agents can view detailed shipment information, including pickup and delivery locations, as well as customer details.
The admin can monitor agent performance, assign tasks, and manage their workload efficiently.
Admins can manage all shipments, track their progress, and update statuses in real time.
Automated invoice creation for completed deliveries, improving payment tracking and transparency.
The system calculates delivery charges based on factors like distance, weight, and additional services.
Agents provide real-time updates on the shipment’s status, keeping both the admin and customers informed.
The app supports both English and French, catering to diverse regions.
We deliver both mobile apps for Android and iOS for agents and backend systems for admin in an allotted amount of time. Client appricted features and functions we integrated into the platform. They soon launched the platform for their internal use and saw significant changes in the operations. The manual errors were reduced, and time delay was averted; this helped the client save more costs with the shipment and delivery.
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